Privacy Policy

Compliant with Digital Personal Data Protection Act, 2023 (India)

DPDP Act 2023 Compliance

This Privacy Policy is designed to comply with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India. We are committed to protecting your personal data and ensuring transparency in how we collect, process, and store your information.

Last Updated: 24 May 2026

Data Fiduciary Details

Data Fiduciary

LegalHub

Registered Address

Mumbai, Maharashtra, India

Data Protection Officer

LegalHub Team

Contact Email

info@legalhubs.info

deepakrao1983@gmail.com

Personal Data We Collect

Under the DPDP Act, we collect the following categories of personal data with your explicit consent:

For Clients (Data Principals)

  • Name, email address, and mobile number
  • Location/city for lawyer matching
  • Case descriptions and legal requirements
  • Payment transaction details
  • Communication logs with lawyers

For Lawyers

  • Name, email, mobile number, and office address
  • Bar Council enrollment number and certificate
  • Educational qualifications and experience
  • Practice areas and consultation fees
  • Bank account details for payouts
  • Government ID (for verification)

Automatically Collected Data

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on platform
  • Cookies and similar tracking technologies

Purpose of Data Processing

We process your personal data only for lawful purposes as specified under DPDP Act Section 4:

  • 1Service Delivery: To connect clients with lawyers, process bookings, and facilitate consultations
  • 2Verification: To verify lawyer credentials with Bar Council of India
  • 3Payments: To process consultation fees and lawyer payouts
  • 4Communication: To send booking confirmations, reminders, and support messages
  • 5Legal Compliance: To comply with applicable laws and respond to legal requests
  • 6Platform Improvement: To analyze usage and improve our services

Your Rights Under DPDP Act 2023

As a Data Principal, you have the following rights:

Right to Access

Request information about your personal data being processed

Right to Correction

Request correction of inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data (subject to legal requirements)

Right to Grievance Redressal

File complaints with our Data Protection Officer

Right to Nominate

Nominate another person to exercise rights on your behalf

Right to Withdraw Consent

Withdraw consent at any time with ease

To exercise any of these rights, contact us at info@legalhubs.info. We will respond within 30 days as mandated by law.

Data Security Measures

We implement reasonable security safeguards as required under DPDP Act Section 8:

✓256-bit SSL/TLS encryption for all data transmission
✓Encrypted database storage with access controls
✓Secure password hashing (bcrypt)
✓Regular security audits and vulnerability assessments
✓Role-based access controls for employees
✓Data breach notification within 72 hours

Data Retention & Deletion

We retain your personal data only for as long as necessary:

  • Active Accounts: Data retained while account is active
  • Inactive Accounts: Deleted after 3 years of inactivity
  • Transaction Records: Retained for 7 years (as per tax laws)
  • Communication Logs: Retained for 2 years
  • Analytics Data: Anonymized after 1 year

You can request immediate deletion of your account and personal data by contacting our DPO. Note: Some data may be retained for legal compliance.

Data Sharing with Third Parties

We may share your data with the following categories of recipients:

Lawyers

When you book a consultation, your case details are shared with the selected lawyer

Payment Processors

Razorpay processes payments; we do not store card details

Cloud Service Providers

Data stored on secure servers in India

Legal Authorities

When required by law, court order, or government request

Note: We do not sell your personal data to third parties for marketing purposes.

Contact Us for Privacy Queries

For any privacy-related queries, concerns, or to exercise your rights:

Email: info@legalhubs.info

Phone: +91 9076433479

We will acknowledge your request within 48 hours and resolve within 30 days.

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